Support

Email support@paddaro.com, or use Feedback in the app's Profile tab, which includes your app version and watch model so we can help faster. A real person reads every message.

Common questions

Which devices does Paddaro work with?

Apple Watch Series 6 or later, SE (2nd generation) or later, or any Apple Watch Ultra, on watchOS 26 or later, paired with an iPhone on iOS 26 or later.

My stroke count looks wrong

Stroke detection is still in beta. Tell us with "Did this look right?" at the bottom of the session page. To check it yourself, close a split, take exactly 30 strokes on one side, and close another split. The split's stroke count is Paddaro's answer. How it measures lists the known weak points.

A session didn't reach my iPhone

Sessions transfer from the Watch when the two are connected. Keep the Paddaro app installed on both, bring the phone near the watch, and open Paddaro on the iPhone. A session stays on the Watch until it has arrived.

Do I need an account?

Not to plan a paddle: forecasts, spots and water conditions work without one. Recording and analysis need a free account, which keeps your sessions safe across phones. Sign in with Apple lets you hide your email from us.

How do I delete my data?

See Delete your account.